AI Strategy for Ecommerce Leaders

Practical insights on AI tools, ethics, and strategy — written for founders and retail leaders who want to build smarter, not just faster.

Featured Post

Shopify Just Made Conversation the New Admin Panel

On 6 May, Shopify shipped connector apps for Claude and ChatGPT. Merchants can now manage their store through a chat window. This is not a feature update — it’s a change in how stores get run. WHAT JUST HAPPENED Shopify built the bridge merchants were already looking for On 6 May 2026, Shopify released two connector apps — one for Claude, one for ChatGPT. Connect either to your store and your entire back office is available from inside the AI you already use. Search products, update pricing, pull live order

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AI Tools

What the Hell Is an AI Agent? (And Do You Actually Need One?)

The term is everywhere right now. But most people nodding along couldn’t tell you what an AI agent actually does — or whether they need one. Here’s the honest answer. At a roundtable I ran recently, a senior leader at a $30M ecommerce brand said something that stopped the room:

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AI Leadership

Every AI conversation has the same word underneath it.

I’ve been in a lot of rooms lately — boardrooms, roundtables, lunches with senior leaders. The AI conversation is relentless. But the word that keeps appearing on whiteboards isn’t AI. It isn’t strategy. It isn’t growth. The word on every whiteboard Belonging. Across every room, every industry, every seniority level

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AI Tools

ChatGPT vs Claude.There’s something nobody’s telling you.

Everyone’s debating which tool is smarter. I want to talk about something more important — who these companies actually are, what they perform like in the real world, and what they’re willing to stand for. I’ve been sitting on this one for a few weeks — I wanted the time

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Weekly Newsletter

AI strategy that actually converts.

Every week: one insight, one tool, one move. Written for ecommerce founders who want to stay ahead without the noise.