These Terms & Conditions (“Terms”) apply to both websites operated by eCommerce Tribe Pty Ltd: https://ecommercetribe.com and https://tribegenai.com.
By accessing or using either site, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our websites or services.
“We” / “Us” / “Our”: Refers to eCommerce Tribe Pty Ltd ABN 39669062846.
“You” / “Your”: Refers to any user or visitor of the websites.
“Services”: Includes all offerings under the eCommerce Tribe and TribeGen AI brands.
“Sites”: Refers to ecommercetribe.com and tribegenai.com.
“Deliverables”: Any work product provided under an agreed Statement-of-Work (SOW).
You agree to use the Sites only for lawful purposes and in accordance with these Terms.
You must not misuse our Sites, attempt unauthorised access, or engage in activities that interfere with their functionality or integrity.
4a. eCommerce Tribe Services
We provide:
Services are provided under Statements-of-Work and may include specific deliverables and timeframes.
4b. TribeGen AI Services
We provide:
All AI-based outputs are subject to disclaimers outlined in Section 6.
All content, trademarks, graphics, code, and intellectual property on the Sites are owned or licensed by us.
We grant you a limited, non-exclusive, non-transferable licence to view and interact with the Sites for personal or internal business purposes.
You must not reproduce, distribute, modify, or create derivative works from any part of our content without prior written permission.
All information and materials are provided “as is”.
We make no warranties about accuracy, completeness, reliability, or availability. You use the Sites at your own risk.
AI Disclaimer:
AI-generated outputs may contain errors; verify before acting.
We do not guarantee specific outcomes from use of our AI tools or services.
To the maximum extent permitted by law, our liability to you in relation to any claim arising under or in connection with these Terms is capped at the total fees paid under any relevant Statement-of-Work.
You agree to indemnify us against any losses, liabilities, or costs (including legal fees) arising from your misuse of the Sites or breach of these Terms.
The Sites may contain links to external websites or third-party tools.
We do not control or endorse the content of these sites and disclaim all liability arising from your use of them.
Our collection and use of personal data is governed by our Privacy Policy (covering both websites). This includes information about cookies and marketing communications.
In accordance with the Spam Act 2003 (Cth), all marketing emails from us include:
We may suspend or terminate your access to the Sites at our sole discretion if you breach these Terms or engage in conduct we deem inappropriate or unlawful.
These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the non-exclusive jurisdiction of the courts of Sydney.
We may amend these Terms at any time. Updated versions will be published on our Sites with a new revision date. Continued use of the Sites after such changes constitutes your acceptance.
For questions or issues regarding these Terms, please contact:
Email: support@tribegenai.com
Address: Level 12/35 Clarence St, Sydney NSW 2000, Australia
